Zielsetzung:

The newly created role is intended to provide significant support in increasing customer satisfaction and DesignIn activities in Europe.

The job holder will act as an internal and external technical contact and problem solver for technical issues – In the future role as Application Manager EMEA, the intention is to drive forward the establishment and management of a European “Technical Support” organization.

Unternehmen:

Our client is an international manufacturer of power supplies with European headquarters in Germany.

Hauptaufgaben:

• Organization and management of all European technical services
• Main contact person for all technical customer inquiries, complaints, and safety and EMC issues
• Medium-term development and management of a European technical support organization
• Technical presentation of products, solutions, and concepts to customers
• Design and implementation of a support roadmap to optimize design ins and wins (including tasks/tests in the laboratory)
• Design and implementation of effective training courses for sales, distribution partners, and customers
• Close cooperation with development, production, marketing, and sales

Anforderungen:

• Technical degree or equivalent training/further education with a focus on electrical engineering
• Several years of experience, for example as an application engineer, product manager, in technical support, or as an electronics hardware developer in the field of power supplies
• Proficient in application and design-in
• Ideally, initial management experience
• Willingness to travel within EMEA
• Fluent English, German skills an advantage

Für die bessere Lesbarkeit des Textes wird auf die Verwendung geschlechtsspezifischer Sprachformen verzichtet. Sämtliche Personenbezeichnungen gelten für alle Geschlechter.